Testimonials

What Our Clients Say

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Practice Manager, Sheffield

I have found the services provided by Interface to be professional and worthwhile. It has helped is to be more clinically efficient and increased our QOF target income.

Ailsa, Practice Manager, Cheshire

Working with Interface team has been a great pleasure.The pharmacist has been able to share her wide spectrum of invaluable
knowledge and expertise both within the practice teams and with diabetes patients alike. The Practice Diabetes Nursing, Doctors and Admin team
have found her very helpful, enthusiastic and proactive.

Other review work incorporated AF and a vast amount of work on QOF. Collectively, this has enabled us to significantly improve the quality of care
to these patients, as well as reaching maximum QOF points on a number of areas for the year. Feedback from patients has been very positive from the
outset.

Dr Williams, GP, Northamptonshire

We have been working with an anticoagulant support pharmacist from Interface Clinical Services with the aim to optimise anticoagulant therapy and reduce stroke risk in patients with atrial fibrillation.
 
The Interface pharmacist who managed the project identified the following groups of patients with AF:
• Currently not anticoagulated with a moderate – high stroke risk (male patients with a CHA2DS2-VASc ≥ 1 or female patients with a CHA2DS2-VASc ≥2)
• Currently poorly controlled on warfarin; with a time in therapeutic range calculated as below 65% over at least the last six months
 
One of the main benefits of the service is that the Interface pharmacist then led clinics with appropriate patients to discuss their anticoagulation options; be it initiation of or transition to Direct Oral Anticoagulant (DOAC) therapy. Prescribing decisions were fully under my control and authorisation and carried out with optimum safety. The Interface pharmacist provided full counselling and education to each patient.
 
The Interface pharmacist became an integrated member of the team, with all our GPs referring appropriate patients to her for review and our lesser experienced GPs using her as a point of contact for DOAC queries. The amount of clinician time this has saved for us has been of great benefit to the practice. I would be very happy to recommend this service to any GP practice who is keen to ensure that their AF patients are optimally managed.

Paula, Practice Manager, Stockport

The Interface pharmacist was very efficient at highlighting patients who were not coded correctly and at increasing the accuracy of our problem lists. The workload following this was modest as patients were being managed correctly but simply hadn’t got the appropriate code attached. This has increased our accuracy and prevalence significantly.  The pharmacist carried out her own surgeries further minimising the workload on practice staff and clinicians.

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